Terms of Service


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1. Introduction

Welcome to Briight Services.

These Terms, Privacy and Conditions govern your use of our website and services, including cleaning, organizing, packing, unpacking, and related support services.

By accessing our website or using our services, you agree to the terms outlined below.

 

2. Services

Briight provides professional services including, but not limited to:

  • Residential cleaning
  • Commercial cleaning
  • Deep cleaning
  • Airbnb cleaning and maintenance
  • Packing and labeling
  • Unpacking and reset services
  • Personal organizing

All services are subject to availability, scheduling, and confirmation.

 

3. Quotes and Payments

Quotes

All quotes are based on the information provided by the client. Final pricing may be adjusted if:

  • The condition of the property differs from what was described
  • Additional services are requested
  • The size or scope of the project changes

Payments

  • Payment terms will be communicated prior to service
  • Payment is due upon completion unless otherwise agreed
  • Late payments may be subject to additional fees

4. Cancellations and Rescheduling

We understand that plans can change.

  • Cancellations or rescheduling must be made with reasonable notice
  • Last-minute cancellations may be subject to a cancellation fee
  • Briight reserves the right to reschedule services due to unforeseen circumstances

5. Access to Property

Clients are responsible for ensuring safe and timely access to the property.

If access is not provided at the scheduled time:

  • The appointment may be cancelled
  • A service fee may apply

6. Client Responsibilities

To ensure the best results, clients agree to:

  • Provide accurate information about the space and service needs
  • Secure or remove valuable or fragile items
  • Ensure utilities such as water and electricity are available

7. Satisfaction and Service Quality

We are committed to delivering high-quality service.

If you are not satisfied:

  • Please notify us within 24 hours
  • We will review and address the issue appropriately

8. Liability

Briight takes care in delivering all services. However:

  • We are not responsible for pre-existing damage
  • We are not liable for unsecured fragile items
  • Any claims must be reported within 24 hours of service

9. Privacy Policy

Information we collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Address and service details

How we use your information

Your information is used to:

  • Provide and manage services
  • Communicate with you
  • Improve our offerings

Data protection

We do not sell or share your personal information with third parties, except as required to deliver services or comply with legal obligations.

 

10. Cookies and Website Usage

Our website may use cookies or tracking tools to:

  • Improve user experience
  • Analyze website traffic
  • Optimize performance

By using our website, you agree to this usage.

 

11. Intellectual Property

All content on this website, including text, branding, and visuals, belongs to Briight unless otherwise stated.

You may not copy, reproduce, or distribute content without permission.

 

12. Changes to Terms

Briight reserves the right to update these Terms, Privacy and Conditions at any time.

Updates will be posted on this page with the revised date.

 

13. Governing Law

These terms are governed by the laws of the Province of Ontario, Canada.

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